Jibe Express is restarting Monday, July 13th, with new reconfigured routes and times.
Central and Eastside routes have been reconfigured and renamed. Each route now serves both areas, so riders can take either route to their destination, providing double the options.
Loop start times have been shifted to better serve rider demand.
Midwest and Westside routes have been renamed to reflect areas served.
Service is resuming on a limited schedule and will be adjusted to meet ridership demand.
Additionally, Jibe has implemented new safety measures to protect the health of its riders and drivers:
- Face masks are required on board Jibe Express.
- For better social distancing, vehicle capacity reduced to 15 passengers.
- Improved air circulation.
- Vehicles are cleaned thoroughly every night, and fogged at least once a week.
- As always, contactless payment enabled.
Tickets & Fare
Cost: $2 per ride
Fare can be paid with:
- Cash (exact change only)
- Jibe Express Tickets
- Effective, January 1, 2020, paper tickets are no longer sold.
- Orange paper tickets will be accepted on the buses for as long as fare remains $2.
- Connect Card – Jibe Express accepts Connect Card cash value only. When you tap your Connect Card on the bus, $2 will be deducted from your balance.
Service is suspended on:
|New Year's Day||Wednesday, January 1, 2020|
|Martin Luther King Jr. Day||Monday, January 20, 2020|
|Presidents Day||Monday, February 17, 2020|
|Memorial Day||Monday, May 25, 2020|
|Independence Day||Friday, July 3, 2020 (Observed)|
|Labor Day||Monday, September 7, 2020|
|Veterans' Day||Wednesday, November 11, 2020|
|Thanksgiving Day||Thursday, November 26, 2020|
|Day After Thanksgiving||Friday, November 27, 2020|
|Christmas Day||Friday, December 25, 2020|
Jibe Express FAQ
How do I ride?
Riders may flag a Jibe Express bus at any safe location along its route in North Natomas, marked by a dotted line on the route maps. Time points on the schedule help you predict when the bus will pass your street. Hail the bus when you see it approach and wait in a location that allows the driver to safely pull over to the right to pick you up. To help keep things running on time, group together if you see other riders nearby. There is no flagging along the routes in areas marked by a solid line on the maps.
There is no flagging downtown, riders must board at a designated stop.
Do I have to wear a face mask on Jibe Express?
Yes, face masks are required to ride, for your protection and that of others. If you do not have a mask, one will be provided by the driver, while supplies last.
Can I bring food and drink on Jibe Express?
Drinks are allowed in lidded containers. Riders may bring snacks as long as they do not leave crumbs, grease, or trash behind.
Are passengers allowed to stand while riding Jibe Express?
Only if there are no available seats.
What happens if I ride Jibe Express to work and I need to get home for an emergency or due to illness?
We offer an Emergency Ride Home for all Commuter Club commuters who use a commute alternative (e.g., Jibe Express, Sac RT, bike, walk, carpool or vanpool).
Is Jibe Express accommodating to passengers with disabilities?
Our buses are ADA equipped and can accommodate up to two wheelchairs.
How can I see if my bus is running on schedule?
SacRT's Tracker service can provide real-time information on bus locations and expected arrivals – including Jibe Express – on a desktop computer, mobile phone, or even by e-mail or text message. Start at http://bustime.sacrt.com/bustime/home.jsp on your computer or m.sacrt.com on your mobile device.
Is there a Park-and-Ride lot option?
Yes, both the Mid Central and Far East Routes service the Park-and-Ride lot offered by SacRT at the Natomas Marketplace, in front of Ross.
What if I have left something on the bus?
Although we cannot be responsible for any personal belongings, we will make an effort to return left items to their owners. As soon as possible, call Dispatch at 916-556-0259 to report the missing item.
How is Jibe Express funded?
We are funded through rider fares, community facilities district fees and grants.
Can I transfer to a SacRT train or bus with my shuttle ticket?
Jibe Express fare is not valid for transfer to any other transit service.
Can I buy a monthly pass for Jibe Express?
Monthly passes are not available.
How do I pay my fare on Jibe Express with a Connect Card?
Load "Cash Value" onto your Connect Card. When you board the bus, tap your Connect Card on the yellow target below the screen of the Connect Card reader. Your transit fare will be deducted from your card's balance. A green or yellow screen and a light beep will indicate that your Connect Card has been accepted.
Where can I get a Connect Card?
You can get a Connect Card at the Jibe office or at ConnectTransitCard.com.
Does everybody have to use a Connect Card?
Most customers will use the Connect Card to pay their transit fare, although individuals can still use paper tickets or cash at this time.
What do I do with Jibe Express paper tickets if I switch to the Connect Card?
Utilize your paper tickets before switching to the Connect Card. You must use paper tickets prior to the printed expiration date.
Can I transfer the value of Jibe Express paper tickets to my Connect Card?
No, Express tickets cannot be uploaded to a Connect Card. We advise you to use all your paper tickets and then begin using the Connect Card.
Can I load my transit checks onto my Connect Card?
Transit checks can be loaded onto a Connect Card at one of the participating Customer Service Centers, including the Jibe office.
What do I do if I ride two systems? How do transfers work with the Connect Card?
All existing fare structures and transfer agreements between participating transit agencies are already programmed in the Connect Card's system. Just as some paper passes are accepted by multiple transit agencies (e.g., a SacRT Monthly Pass can be used on Yolobus) and regular transit passes can be upgraded (e.g. SacRT + El Dorado Commuter Joint Monthly Pass) the Connect Card will recognize and validate multi-transit tickets/passes loaded onto the Connect Card.
Jibe Express does not currently have transfer agreements with any other transit agencies.