Route 11 Navigation FAQs

How Do I Ride Bus 11 from the Park-and-Ride?

  1. Park in one of the 32 designated spaces indicated on the map posted to the previous page.
  2. Pick up times will be listed on the schedule under the Truxel and Gateway Park timepoint. (See below to learn about timepoints)
  3. Stand at the bus stop sign. Buses stop only at signed bus stops.
  4. Have your Connect Card, Zip Pass app, money, or bus pass ready. Drivers do not carry change or accept checks.
  5. For downtown, the timepoint is 7th and O. View the list of stops to determine other stops not listed on the schedule.
  6. When you are about a block from your destination, let the driver know that you want to stop by pulling the bell cord on the wall next to your seat.
  7. When you are ready to return home, just repeat the process to catch a return bus.

What is a timepoint?

Timepoints (those bus stops specifically identified on the schedules along with their departure times) are designated bus stop where the bus is scheduled to arrive or depart at a specific time. These timepoints help passengers estimate the bus' arrival time along the route. Besides timepoints, buses make other stops along the route. Transit systems can't list all the stops on their schedule (there's way too many!), they only list timepoint stops.

If my stop is not listed as a timepoint, how will I know when the bus will arrive?

To find out when a bus should depart a stop that is not a timepoint, look at the two closest timepoints and estimate the time between them. Remember that a bus might come a little earlier or a little later than the estimate, because that stop isn’t a timepoint.

How do I exit the bus at a non-timepoint stop since the bus won't stop automatically?

When you are about a block from your destination, let the driver know that you want to stop by pulling the bell cord on the wall next to your seat.